PRIVACY POLICY

One Voice Leadership, L.L.C.
Last Updated: July 2026

1. Introduction

One Voice Leadership, L.L.C. ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you visit our website, contact us, enroll in our services, or interact with us in any way.

2. Information We Collect

We may collect personal information from you in various ways, including:

Contact Information: Name, email address, phone number, business name, and mailing address when you submit contact forms, schedule consultations, or enroll in services.
Professional Information: Job title, industry, organization details, and professional background relevant to coaching and mentorship services.
Payment Information: Billing address, payment method details (processed through secure third-party payment processors; we do not store full credit card information).
Session Information: Notes, feedback, progress updates, and communication history related to coaching sessions, workshops, and mentorship programs.
Website Usage Data: IP address, browser type, pages visited, time spent on site, referring website, and other analytics collected through cookies and similar tracking technologies.
Voluntary Communications: Any information you provide in emails, message forms, testimonials, or feedback surveys.

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: Delivering coaching, mentorship, workshops, and leadership development programs you have requested or enrolled in.
Communication: Responding to your inquiries, sending service updates, appointment reminders, and follow-up communications.
Payment Processing: Billing, invoicing, and payment management for services provided.
Service Improvement: Analyzing usage patterns, gathering feedback, and improving our services and website functionality.
Marketing: Sending newsletters, promotional materials, and updates about new services (with your opt-in consent where required).
Compliance: Meeting legal obligations, preventing fraud, and ensuring the security of our services.

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

Service Providers: Third parties who assist us in providing services, such as payment processors, email providers, scheduling platforms, and web hosting providers. These providers are bound by confidentiality agreements.
Legal Requirements: When required by law, court order, government request, or to protect our legal rights and the safety of our users.
Business Transfers: In the event of a merger, acquisition, or sale of One Voice Leadership, L.L.C., your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

Access your personal information held by us
Request correction of inaccurate information
Request deletion of your personal information (subject to legal obligations)
Opt-out of marketing communications at any time
Request a copy of your information in a portable format

To exercise any of these rights, please contact us at the information provided in Section 9.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and remember your preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. For more information about cookies, visit www.allaboutcookies.org. You can also adjust cookie preferences in your browser settings.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following notification of changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

One Voice Leadership, L.L.C.
Email: [email protected]
Phone: (405) 655-5977